FAQ

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FAQ

Frequently Asked Questions

Yes, we’re happy to inform you that Yea! Mama Experiential Catering is Halal-Certified! You may view our certification here

  • Once you have submitted the online order, you will receive an email notification.
  • Please note that booking is not confirmed until our sales staff confirms with you in the next 24 hours. 
  • Your catering consultant will contact you again within 2 working days to confirm your preferred delivery time.

Upon confirmation, no change in menu is allowed. However, we allow you to increase no. of pax but it has to be informed 2 working days in advance to event date, subject to availability of ingredients. Please email all requests to sales@yeamama.com.sg

We kindly request to confirm your catering orders 3 working days (Monday to Friday) in advance from your event date.

Yes, full set of disposable biodegradable wares will be provided.

 We deliver island-wide in Singapore.

Additional charge of S$50.00 (S$53.50 inclusive of GST) per level will be imposed on customer for location that is not at lift landing level.

Refunds are subjected to approval by the management. We reserve the right to reject any refund with appropriate reasons. 

Upon confirmation, cancellation of catering order will incur a penalty of 50% of total food price. Should cancellation be made only within 24 hours from event date, there is a penalty of 100% of total food price imposed on customer.

Yes. All prices are subject to prevailing GST. Please be advised that GST prices beginning January 2023 will change from 7% to 8%. 

For Gebiz related queries, you may drop an email to sales@yeamama.com.sg or contact us at +65 9099 7575 

Yea! Mama accepts payment via:

  • PayNow
  • Credit Card
  • Debit Card (Visa/Mastercard/AMEX)
  • or Cheque upon delivery (Only available for Corporate Orders – cheques must be crossed and made payable to “Curate Kitchen Pte Ltd only ”) only.

 

All payments have to be made in full at least 2 working days before an event. All self-collection orders and delivery to non-residential addresses must be paid in full and in advance.

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